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Transavia loyal to AFI KLM E&M Services and renews APU support contract with EPCOR.

Continuing a long-standing partnership - The renewal of this contract is the latest milestone in the long and close relationship between the two partners. Transavia and AFI KLM E&M have worked together for many years in the MRO field, including with EPCOR on APU support for the airline. During that time, the two parties have forged mutual ties of partnership and understanding. EPCOR’s proven expertise in the maintenance of all types of APUs, together with Transavia’s satisfaction with the services delivered in the past and the economically competitive nature of the EPCOR offering, underpinned the airline’s decision.

Arnold Boot, Transavia’s Director Purchasing and Logistics, said: “For this renewal, as was the case with our past cooperation, we were involved in detailed, transparent talks about drawing up the best contract possible – one that would generate most value for our two companies. Understanding and trust are central to our relationship with EPCOR and we are certain that we will obtain the most effective and reliable service in the market.” EPCOR Managing Director Dennis Wetjens added: “Transavia is one of EPCOR’s longest-standing clients, and we are proud and delighted to see them renewing their trust in us. The renewal of this contract is a strong sign, not only of the quality of our relation, but also of EPCOR’s ability to sustain a high level of operational performance for its clients.”

About Transavia - Transavia, also a member of the AIR FRANCE KLM Group, operates scheduled and charter flights to more than 110 destinations, primarily in Europe and Northern Africa. Transavia has 50 years of experience and is the accessible low-cost airline in Europe, leading in hospitality, service and digital services. Transavia offers an attractive basic price for both leisure and business travelers with additional (paid) products and services. Transavia carries 11 million passengers a year and operates with a young and environmentally friendly fleet. 


Kenyan carrier entrusts APU maintenance to EPCOR

EPCOR is to handle maintenance for the APUs equipping Kenya Airways Boeing 737 Next Generation (GTCP131-9B), Boeing 787 (APS5000) and Embraer 190 (APS2300) aircraft under the terms of an exclusive contract signed between the Kenyan carrier and EPCOR. The contract covers APU overhauls, repairs and logistics/AOG support, plus the supply of spare APUs. Multi-product expertise for APUs Kenya Airways is conversant with EPCOR solutions after entrusting the AFI KLM E&M affiliate with the care of the APUs equipping its 737 Next Generation aircraft. Satisfied with the service level and quality delivered under the previous contracts, Kenya Airways has decided to extend its partnership with AFI KLM E&M and EPCOR. Moreover, EPCOR is the only MRO to lavish its expertise on virtually the full array of APUs equipping major commercial aircraft, and is, in fact, the only (OEM licensed) MRO able to handle the three types of products for which Kenya Airways needed support solutions. In benefitting from a single point of contact for its APU maintenance, the Kenyan carrier also gains in terms of cost,
responsiveness, and simplicity in the management and oversight of maintenance services.

Martyn Haines, Technical Director at Kenya Airways, said: “EPCOR’s multi-product profile on the APU maintenance market is without compare, and is a major asset for our airline in operational terms. We also have intimate knowledge of how well their solutions perform for having used their services in the past and we therefore have every confidence in the quality of the solutions that will be delivered under the terms of this latest partnership.” EPCOR Managing Director Dennis Wetjens added: “EPCOR strives to assist its clients with all their needs, regardless of the product, and to adapt its solutions to meet all their expectations. This is what we are doing with Kenya Airways, and we are delighted that ‘the Pride of Africa’ is continuing to work with us.”




Luxair maintains trust in EPCOR

For Luxair, the decision to extend its cooperation with EPCOR was above all based on the quality and reliability of the maintenance services delivered by the AFI KLM E&M subsidiary in recent years under the APU support contract covering the Luxembourg carrier’s 737NG fleet. Luxair was able to see EPCOR’s expertise in the APU maintenance segment in action, as well as the reliability of its overhaul services, convincing it to extend its trust for several more years.

Christophe Henriot, Head of Technical Services at LuxairGroup, praised the “exacting quality of the maintenance solutions offered by EPCOR, a reliable partner for our operations. By extending this contract, we are expressing our satisfaction at the services delivered in recent years, and also our confidence that EPCOR will continue to provide support to a very high level for the APUs equipping our 737NGs.”

EPCOR Managing Director Dennis Wetjens said: “The fact that a leading airline like Luxair has renewed its confidence in our expertise is a precious sign of recognition – the recognition of our know-how on APU products, and the suitability and competitiveness of the solutions we develop and implement to guarantee optimum maintenance conditions.”



EPCOR extends contract with Honeywell

EPCOR has extended a long-term Auxiliary Power Unit service center license agreement with Honeywell (NYSE: HON). The contract supports the AIR FRANCE KLM group and third-party fleets. As part of the new license, EPCOR will enhance its maintenance, repair and overhaul service center offerings for customers with Honeywell’s industry-recognized auxiliary power unit (APU), which provides compressed air to start the main engine and power the Environmental Control System. Customers will benefit from an agreement between a major OEM and a world class MRO providing parts which are maintained and repaired by the manufacturer-trained engineers. 

“As the inventor of the APU, Honeywell fully understands customer needs to maximize reliability while reducing maintenance expenses. Our legacy in APUs means we can deliver the highest level of quality and expertise,” said David Shilliday, vice president, Commercial Aviation, Europe, Middle East, Africa and India, Honeywell Aerospace. “This APU service center license agreement is a continuation of our long-term relationship with AIR FRANCE KLM group to deliver best-in-class technology capabilities.” Dennis Wetjens, managing director of EPCOR, aims high when asked about the future of his company: “With Honeywell as one of our partners we can provide our customers with outstanding services on repair and overhaul of high quality APUs. Our intention is to set a new standard for our industry regarding quality of service, on time performance and innovation. Ambitious? Yes, but achievable”.

The new license agreement will be valid for 10 years. Additionally, EPCOR remains an authorized APU service center for the following models: 131-9A for Airbus A320; 131-9B for Boeing 737NG; 331-350 for Airbus A330/A340; and 331-500 for Boeing 777.




Dennis Wetjens Appointed Managing Director Of EPCOR

Former head of KLM E&M’s Aircraft Maintenance Division Hangars will take over from Romain Helmer as Managing Director of AFI KLM E&M’s subsidiary EPCOR.

Paris, Amstelveen, 10 February 2016 – After 4 years heading up several KLM E&M’s Aircraft Hangar Maintenance divisions, Dennis Wetjens has taken up his new position as Managing Director at EPCOR, the AFI KLM E&M subsidiary specializing in the repair and maintenance of pneumatic systems and Auxiliary Power Units (APUs). He takes over from Romain Helmer, now AFI KLM E&M VP Sales Europe & Key Accounts.

Significant aviation experience

A graduate of both, Dutch Eindhoven University of Technology and Business Universiteit Nyenrode, Dennis Wetjens started out in 2006 as a management trainee within KLM. After his traineeship he joined the Ground Services division being responsible for both KLM’s departure and arrival processes at Amsterdam Airport Schiphol. After two years Dennis started at KLM Engineering & Maintenance as Operations Manager before heading Wide Body C-/D-checks and cabin modifications, and later Wide Body A-checks. During these aircraft maintenance positions he leaded several complex organizational and productivity programs.


EPCOR Extends Scope Of CAAC Approvals

A total of 81 part numbers added to capabilities offered by EPCOR to China’s aircraft fleet operators.

Paris, Amstelveen, 02 February 2016 – EPCOR, AFI KLM E&M’s subsidiary specializing in MRO services for Auxiliary Power Units (APUs) and pneumatic systems, has seen its CAAC approval extended by the Chinese authorities after inspectors from the Civil Aviation Administration of China (CAAC) gave their approval following an audit of EPCOR’s latest capabilities.

A reliable alternative to OEMs on the Chinese market

With the extension of its CAAC certification, EPCOR can now offer its repair services to Chinese airlines covering a wide range of part number (P/Ns) s. Following the audit, a total of 81 new P/Ns were added to EPCOR’s catalogue of MRO capabilities. These include the type of APU equipping the Boeing 787 (APS5000), as well as its air compressors, together with the APU types used on aircraft in the A320, Embraer 170/190, and A330/340 families, and the Boeing 777 and 737NG.

EPCOR Managing Director Dennis Wetjens said: “The extension of CAAC approvals is an opportunity for EPCOR to boost up its MRO services proposal designed for Chinese partners and, more generally, for all players in the Chinese aviation market. Our expertise in many areas, the experience we have built up on these products due to our integration into the AFI KLM E&M network, and the recognition of our capabilities by the Chinese authorities are all factors that contribute to ensuring that EPCOR is a credible alternative to OEM services for Chinese airlines.”

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